The Analysis of Communication Skills in How to Win（模版）

第一篇：The Analysis of Communication Skills in How to Win（模版）

The Analysis of Communication Skills in How to WinThe relationship between people is so subtle that in our daily life one glance or one word will influence the people around us.So we should master some fundamental communication skills.For instance, how to deal with people in the daily life, business activities and social interactions;how to influence others effectively;how to get other people's recognition and appreciation;how to beat the enemy of human beings---

anxiety;how to be happier in life.We will get many benefits from How to Win Friends & Influence People,written by Dale Carnegie.It is like a mirror, helping us recognize and understanding ourselves, thereby improving and controlling ourselves.Moreover, we will become successors who are good at managing our life.How to Win Friends & Influence People embodies the essence of Carnegie’s thoughts and career.The book tells stories which are closely related to our lives and then from the stories it reflects plain truth.To human nature’s view, it analyzes the sixty major weaknesses hidden in persons.Friends & Influence PeopleFundamental Techniques in Handling People In our life, you often disagree with friends or colleagues.At this time the arguments do not solve the problem, but this approach is often taken by people.The debate will intense conversation and make the situation worse.However, whenothers praise your advantages firstly , then you will accept criticism, which will make us feel better.“Criticism is futile because it puts a person on the defensive and usually makes him strive to justify himself.Criticism is dangerous, because it wounds a person’s precious pride, hurts his sense of importance, and arouses resentment.”[1] So, if you want to persuade others, you should first of all appreciate and praise others sincerely.“Instead of condemning people, let’s try to understand them.Let’s try to figure out why they do what they do.That’s a lot more profitable and intriguing than criticism;and it breeds sympathy,tolerance and kindness.”(How to Win Friends & Influence People,P26)Besides,you need to arose in the other person an eager want.“The only way on earth to influence other people is to talk about what they want and show them how to get it.”(How to Win Friends & Influence People,P48)Ways to Make People Like You

Adler’s statement is so rich with meaning that Dale Carnegie repeats it in italics in his book: It is the inpidual who is not interested in his fellow men who has the greatest difficulties in life and provides the greatest injury to others.It is from among such inpiduals that all human failures spring.(How to Win Friends & Influence People,P76)

Six ways to make people like you:

1.Become genuinely interested in other people.2.Smile.3.Remember that a person's name is, to that person, the sweetest and most important sound in any language.4.Be a good listener.Encourage others to talk about themselves.5.Talk in terms of the other person's interest.6.Make the other person feel important and do it sincerely.How to Win People to Your Way of ThinkingThe only way to get the best of an argument is to avoid it.“Hatred is never ended by hatred but by love, and a misunderstanding is never ended by an argument but by tact, diplomacy, conciliation and a sympathetic desire to see the other person’s viewpoint.”(How to Win Friends & Influence People,P168)Expect the most important way, some other ways to win people to your way of thinking are listed as following:

1.Show respect for the other person's opinions.Never say “You're Wrong.”

2.If you're wrong, admit it quickly and emphatically.3.Begin in a friendly way.4.Start with questions to which the other person will answer yes.5.Let the other person do a great deal of the talking.6.Let the other person feel the idea is his or hers.7.Try honestly to see things from the other person's point of view.8.Be sympathetic with the other person's ideas and desires.9.Appeal to the nobler motives.10.Dramatize your ideas.11.Throw down a challenge.Be a Leader: How to Change People Without Giving Offense or Arousing Resentment

No one is perfect, and everyone makes mistakes.“It is not nearly so difficult to listen to a recital of your faults if the person criticizing begins by humbly admitting that he, too, is far from impeccable.”So you should talk about your own mistakes first.What’s more, beginning with praise and honest appreciation, calling attention to people's mistakes indirectly, asking questions instead of giving direct orders are all the good skills to be a good leader.How to Win Friends & Influence People tells you how to get along with others.Let you learn how to cultivate mature personalities.Let you deeply be aware of the meaning of life.This book is a mirror, illuminate the road of your life, let you constantly improve yourselves, control yourselves and become a strong man in life.References

1.Dale Carnegie, How to Win Friends & Influence People, Beijing: China Astronautics Publishing House, 2009.9, P7