四星级酒店半年工作总结及计划

第一篇：四星级酒店半年工作总结及计划

安 保 部2012年

上半年工作总结及下半年工作计划

2012年安保部全体员工在上级领导的正确指引下，有力维护了酒店的正常工作秩序，确保了酒店的平安。半年来我们在安全工作中坚持“预防为主、常备不懈”的方针。在消防工作中遵循“预防为主，防消结合”的工作思路。为酒店创造了安全稳定的工作环境。下面从两个方面总结我部门半年来的工作：

一、安全方面

1、上半年的安保工作中，我部在人员短缺的情况下向上级领导请示由各部门抽调人员组建应急小分队，加强装修期间的巡查力度，确保施工期间的安全有序。

2、为确保酒店门前高峰时期的保卫力量，保安员每天早晨7点—9点、下午14点—15点、17点—19点、20点—22点设立双岗。

3、为了加强对保安巡楼人员的监管力度，提高工作人员的责任心，强化巡查力度，我们制定了《巡楼时间记录表》，放置在每个楼层，要求保安员每次巡楼必须认真填写。

4、为了更好的加强酒店的监控力度，由原先的80路画面增加为144路画面，确保酒店监控无死角，同时增加了录像资料的保存时间（由一周增加到两周）。

二、消防方面

1、为符合消防要求，我部提出将原有的三台消防泵更换为四台，使消火栓和喷淋做到了一用一备，提高了灭火能力。

2、消防泵更换成新泵后，扬程和压力都较旧泵有所提高，根

据消防管网目前状况，洗衣房地下室通往总公司的消防总管（¢108mm）已腐蚀严重，承受不了新泵的压力，建议对其进行了更新。

3、酒店内消防泵改造后出水压力加大，由于旧的管网老化严重，突发火情时消防泵启动后易造成管道崩裂，水源无法到达火灾现场，不能达到灭火功能，因此对消火栓及喷淋主管也进行了更换。

4、按照消防安全法的有关规定，我们对楼内所有区域的应急灯、疏散指示牌、安全出口标识统一进行了更换。

下半年的工作计划如下：

一、安全方面

1、根据酒店实际情况，有针对性、有重点的开展工作，落实各项安全制度，自查自纠、积极整改、明确责任、使安全、保卫等各项工作落到实处。

2、加强领导、转变作风、严抓落实、完善制度，规范各项安全工作制度，加强检查监督机制。

3、通过各种规章制度的落实以及系统的严格管理，在上级主管领导的关心和大力支持下，形成内外合力，确保酒店安全和周边环境的平安。

4、通过认真分析研究，确定酒店大门、后院为酒店治安保卫的重点目标；确定酒店内财务部、电脑机房、仓库、档安室、厨房、水泵房为治安保卫重点部位。对重点目标，要害部位，定期进行安全检查，加强巡逻，消除隐患，从而杜绝事故的发生。

5、量化考核，经济挂钩，奖罚分明对部门人员的安全指标定期进行量化考核，考核结果与责任人经济效益相挂钩，从而调动全体人员的工作积极性，使工作逞现出人人参与，齐抓共管的良好局面。

6、加强保安部保安员的巡检力度，各区域及监控死角必须巡视到，并要求监控室和巡楼员做好配合，加强对各区域的监控，发现可疑情况及时上报。

7、每周进行一次安全例检。每月进行一次大检查，做到检查深入，全面，不留死角，发现安全隐患，及时进行整改。

二、消防方面

1、加强落实公安部消防局“四个能力”的建设安全工作，让各部门员工充分认识消防安全的重要性，与各部门负责人签定“消防安全责任书”，明确各部门负责人及全体员工为消防安全责任人，坚持“谁主管、谁负责、谁当班、谁负责”的原则，做到层层落实，责任到人，使消防工作处处有人管，时时有人抓。

2、保安部在下半年要对酒店更新的消防疏散指示标志，消防应急灯，喷淋，消防栓、手动报警器和烟感探头设备进行检测、维护，确保消防设施设备的正常运转。

3、安排保安人员对每层楼的干粉灭火器进行检查，对酒店各重要部门，譬如配电室、发电机房、空调机房、厨房等灭火器材进行了全面的检修。

三、培训工作

1、在抓好自身建设的同时，安保部分批对在店老员工进行安

全知识教育，使他们树立牢固的安全防范意识。对新入店的员工进行安全知识培训，让酒店全体员工了解安全工作的重要性。

2、每周二上午组织全体员工学习酒店各项规章制度和部门相应的岗位职责以及有关法律法规，使员工的服务意识得到进一步的提高。

3、在部门员工中开展“比学习，读好书”活动，丰富员工的业余生活，提升员工的文化素养。

我部充满信心，一定会再接再厉，精益求精，努力把今后的安全工作做得更加细致，扎实，为创造一个平安和谐酒店而努力奋斗。

山西愉园大酒店有限责任公司

2011年12月25日

第二篇：四星级酒店2009工作总结

四星级酒店2009工作总结

Hotel work sums upto had gone 2007, we were greeted confidently 2008.A year of in the past, it is seventeen big victory holds my party, its conference spirit is invigorated the people of the whole country and when one year when all enters, it is stimulative hotel “ safe, manage, service “ one year of 3 big themes, also be hotel annual battalion closes one year when reach gain index to be finished relatively ideally.At demit old during seeing the New Year in, be necessary to review the work that summarizes the past one year, achievement, experience and inadequacy, with benefit at fostering strengths and circumvent weaknesses, strenuous enterprising, achieve beautiful performance again hard in 2008.One, science is decision-making, make concerted effort, hotel year achieve at 4 o’clock the requirement of team of general manager of hotel ofof outstanding achievementaccording to the center, annual job plan was made at the beginning of practice, put forward the overall job train of thought that coachs each job is begun, it is to come true hard “ 3 achieve a goal “ , 2 it is save up of be of one mind “ tripartite advantage “ wait.Overall train of thought is deciding science is decision-making, guidance wears what annual works each to begin.Especially second half of the year the drive of seventeen big driving east wind, team of hotel general manager guides departmental door manager and director, foreman, unitive faculty, agree up and down, make concerted effort, in achieve close, achieve profit, achieve the contribution with achieved steady side to make actor, certain, obtained very considerable outstanding achievement.1, manage achieve close: The hotel is passed adjust a salesperson, widen sale channel, roll out a room to raise the relevant management measure such as link up with of performance of award, meal, increased to do business income.The hotel annual battalion that finish closes it is 10 thousand yuan, than last year above quota 10 thousand yuan, exceed for %;Among them guest room income is 10 thousand yuan, scriptorium income is 10 thousand yuan, restaurant income 10 thousand yuan, other income in all 10 thousand yuan.Annual guest room is average rental rate is % , year all house price yuan / night.Hotel guest room is rental rate and average room price, all the average of 4 astral class public houses of prep above whole town.2, management achieves profit: The hotel pays government through firm, dig latent capacity greatly, reduce expenditure cuts down expense, reasonable wait with labour, use up in cost of labour cost, energy, stock, purchase the respect such as library canal, advocate managing, from tight control.Hotel annual is 10 thousand yuan via battalion profit, management profit margin is % , than planning to increase respectively 10 thousand yuan are mixed %.Among them, labour cost is 10 thousand yuan, energy cost is 10 thousand yuan, stock is used up it is 10 thousand yuan, hold hotel gross earnings respectively % , % , %.Reduced respectively than booking index % , % , %.3, the service achieves actor: The hotel manages through introducing a brand, aggrandizement “ employee entertains a guest basic code of conduct “ about “ appearance, smile, greeting “ those who wait for 20 words content groom, the spot superintend and director that strengthens administrator guides and quality is checked, perfect stage by stage entertain a guest downstage the window figure of branch and post, raise the excellent service level of employee ceaselessly.Consequently, last year on June 18 since practice, obtain excellent service to assign a value higher, in the be among the best of candidates in the restaurant that be the same as class.In addition, in recieving party conference to serve, hotel sale, antechamber, guest room, meal tries hard together, got a client reputably.4, safety achieves stability: The hotel is passed make “ program of large activity security “ wait for a safety beforehand case, accomplished daily fire prevention, guard against theft to wait “ 6 prevent “ , annual did not produce an accident and safe accident.In the

care of hotel general manager guidance falls, store level leader holds sectional manager feedback to meet everyday, bulletin circumstance raises a requirement.When security personnel ministry arranges cadre employee to add hillock, diligent at patrolling, rigor is prevented accuse.In relevant section cooperate to fall, group prevent group control, ensured each activity no risk at all and hotel are busy and not random safety is stable.2, with when all is entered, promotion develops, hotel dash forward show change team of general manager ofhotel takes the lead in hanging down model, organize cadre of directive Party member and faculty, serious study comprehends spirit of seventeen old plenary session.Combinative hotel is managed, the actual condition such as management, service, with when all is entered, promotion quality, change idea.Beg in the tide that competes in the market live, make second half of the year of limits of whole public house is spent dash forward showed change delectably.Main show is in cadre employee psychosis is active up.Congress of hotel general manager, small conference emphasizes repeatedly, cadre employee should have sense of urgency, should provide the urge for improvement, foster “ essence of life, gas, god “.The administrative service of the hotel is not high-tech, without the knowledge with profound what.The key is the person’s subjective activity, it is the person’s psychosis, the faithfulness that is pair of hotels is spent and respect industry drive, the understanding that is pair of management and service connotation essence reachs his to apply.Store level leader still passes an organization to reach employee to sectional manager, director, foreman each groom communication, inspire guide everybody to widen eye shot, learn enterprising, unitive cooperation.Oneself value realizes in target of management index of the hotel that finish, government and the process that welcome the job, experience life fun.Consequently, the phenomenon that mutual shuffle and mock demote between sectional manager is little, acting it is filling stage, mutual respect with contact, each other;Bimonthly nightly routine brings the public house check and once a week quality inspection asks for leave, absent person became little, acting attend with active care, the examination is careful and serious etc.In a few large activities, below the example action that leads in store level, sectional manager is leading director, foreman and its employee, work overtime, willingly bear the burden of hard works, although,the job is lengthened very tired out the psychosis that retains display vigor from beginning to end however, the window figure that is a hotel added luster.

第三篇：四星级酒店

四星级酒店（高层）造价估算指标

一、工程概况

1、工程类型：4星级酒店

2、技术经济指标：8383元/m23、拟建地点：上海市

4、建筑面积：62000m2，其中地上50000 m2，地下12000 m2，标准层面积≥1500 m25、建筑高度：≤100 m（檐口高度），标准层层高：3.6 m6、建筑总层数：地下2层，地上≤26层（其中裙房3层）

7、结构形式：钻孔灌注桩，桩长≤40 m，地下连续墙围护，钢筋混凝土框筒结构

8、基础埋深：≤13m（地下室外墙长度约320 m）

9、室内外高差：0.6m

二、建筑标准

1、外装饰标准：石材/铝板幕墙，氟碳喷涂铝合金中空LOW-E玻璃窗，外墙保温

2、屋面：防水砂浆，高分子防水卷材，憎水珍珠岩砂浆，挤塑聚苯板保温层，局部地砖

3、内装饰标准：

?公共部位（大堂、电梯厅、公共卫生间）：花岗石地面，大理石墙面，石膏板或金属板造型吊顶，高档装饰灯具，配套高档活动和固定家具，重要部位采用进口产品

?其他公共部位（餐厅、酒吧、公共走道、会议室、健身房等）：花岗石/地毯/木地板地面，大理石/墙纸/局部高档木饰墙面，石膏板或金属板造型吊顶，高档装饰灯具，配套活动和固定家具，重要部位采用进口产品

?标准客房：地毯地面，墙纸和局部木饰面墙面，石膏板吊顶，装饰灯具，配活动和固定家具；卫生间花岗石地坪，大理石墙面，石膏板吊顶；部分采用高档产品

?客房层走道：地毯地面，墙纸和局部木饰墙面，石膏板吊顶，装饰灯具

?后勤用房和消防楼梯间：环氧树脂涂料/地砖地坪，墙面乳胶漆，石膏板/涂料天花

三、设备管线

1、给排水管道：钢塑复合管，塑覆铜管热水管道外包橡塑保温，饮用水管道采用不锈钢管道，排水管道采用UPVC管道，UPVC雨水管

2、消防工程：大于80mm直径管道采用无缝钢管，小管径采用镀锌钢管，卡箍式连接

3、煤气：镀锌钢管

4、变配电：热镀锌钢管，低烟无卤阻燃电线，插接式铜母线，热镀锌桥架

5、电气管线：热镀锌桥架，低烟无卤阻燃电线，塑料管，热镀锌钢管，插接式母线

6、空调通风：热镀锌钢管，镀锌钢板，玻璃棉保温，铝合金风口

7、综合布线：六类线，RJ45信息口，光缆

8、BA系统：控制线，信号线

9、消防报警：低烟无卤阻燃电线，阻燃控制线

10、安防系统：控制线，视频线，电源线

11、卫星天线及有线电视：视频线，信号线，同轴电缆

四、设备配置

1、给排水工程：拼装式不锈钢水箱，中继水箱，变频水泵，高档卫生洁具及配套五金件，进口饮用水净化设备

2、消防工程；消火栓箱，湿式报警，消防泵，中继水箱，机房采用FM200气体灭火

3、煤气：煤气表房

4、变配电：变压器，高压柜（进口），低压柜，二路供电

5、应急发电机：合资品牌应急柴油发电机组，切换柜

6、电气工程：配电箱（主开关进口），配电柜

7、泛光照明：投光灯（光源为进口），控制箱

8、空调通风：进口冷水机组，冷冻泵，冷冻冷却水循环泵，冷却塔，热交换器，变风量空调箱，四管制风机盘管，四管制供回水系统，送排风机组，新风机组，IT机房独立24小时空调系统

9、锅炉：高档燃气锅炉，水泵，集/分水器

10、综合布线：光端转换器，配线架

11、BA系统：直接数字控制器，服务器，控制器，控制阀

12、消防报警：感烟探测器，楼层显示器，联动控制器，控制模块

13、安防系统：监控主机，监视器，采集点

14、广播系统：音源设备，功率放大器，扬声器，广播接线箱

15、卫星天线及有线电视：接收器，放大器，分配器，分支器，楼层接线箱

16、电梯：速度2.5~3.0米/秒，荷载≤1350公斤，电梯主件进口

17、车库管理系统：感应线圈，收费闸机，电脑管理系统

18、擦窗系统：擦窗设备及轨道，控制设备

四星级酒店（高层）造价估算指标

序号工程和费用名称特殊说明单方造价(元/m2)

一土建及装饰工程

1打桩220

2基坑围护900

3土方工程260

4地下建筑含地下室装修400

5地下结构2200

6地上建筑450

7地上结构800

8装饰2700

9外立面含入口雨篷1000

10屋面30

土建及装饰工程费小计4921

二机电安装工程

1给排水工程350

2消防喷淋110

3煤气包括调压站20

4变配电200

5应急柴油发电机组110

6电气380

7泛光照明40

8消防报警40

9综合布线55

10弱电配管40

11弱电桥架30

12智能化调光系统50 13 BA系统55

14卫星天线及有线电视15 15安防系统40

16广播系统10

17程控电话40

18空调送排风650 19锅炉35

20电梯含自动扶梯230 21擦窗机60

22车库管理50

23标识系统20

24厨房设备200 25宾馆管理系统40 26 VOD点播系统25 27游泳池设备30 28康体设施40

机电安装工程费小计2840 三预备费按建安工程费的8%计列建安工程总费用8383 621

第四篇：四星级酒店

四星级酒店.忽忽.加盟的?捆绑式的?配套式的?个体经营的? 实力如何>?

所处位置? 所处城市?竞争圈?酒店规模? 酒店特色? 酒店优势?

您需要考虑的很多很多.基本前期的广告策划.根据本人从您的提问中可以看出.应该是二线城市.规模只是口头上的四星.我只能简单提出几点建议.一． 前言(介绍您城市的背景,酒店建设的目的啊等往大方面去扯)

二． 市场背景(您所处城市的概况啊,发展酒店业的好处等..从大的方面去吸引高消费者.)中国人很喜欢被唬

三．项目分析(1.项目概况酒店是什么样的?

2.项目SWTO分析项目优势及机会点项目劣势及危机点

四．目标客户群分析

（1）目标客户定位 如.1． 外来旅游者2． 外来投资者3．政府机关人员4．本地富裕的私营企业主（2）目标客户客户群特征分析1．主力客户群年龄大多在25-50岁之间。2．事业有成，有丰富的社会阅历。3．属于本地高收入阶层（私营企业主，政府机关人员）和外来经商或旅游者。4．渴望获得社会对自身地位的认同和尊重。（3）目标客户群心理分析

五．营销建议要点总括 五．营销建议要点总括（1）引进该行业内富有实际操盘经验的能人来经营管理。（2）加大对外宣传的力度，选择恰当的时机举行公关活动。（3）对外树立良好形象，扩大品牌知名度和美誉度。（4）建立一套完善有效的应付突发事件的预防机制。（5）扩大项目经营的范围，扩大客源的范围。（6）在国家重大假日或旅游高峰时期进行有效的促销活动。六．广告策略及媒体选择

七．广告推广方案

八．媒体推广费用预算

好酒也怕巷子深 前期的投入与付出是必须的摆脱书面的其实本人更喜欢的是用人力去宣传.利用酒店的员工散发传单,.第一加强新开酒店员工凝聚力.第二符合看热闹的心理(穿工作装)

如上所说:给您一个参考的文献.在百度中搜索崇义县四星级酒店营销策划案.谢谢望采纳..追问：

七． 广告推广方案 就这个问题，朋友让我帮忙问的其他不用管，照正常的标准广告

回答：

七．项目广告推广计划在此，我们将广告推广的计划分为前期推广计划，中期推广计划和后期（长远）推广计划三个阶段。1．前期广告推广计划A．推

广目的：提高项目知名度，使信息覆盖到目标和潜在客户群区域，引起市场的关注度。B．推广思路：前期广告主要侧重于省内和本地区，集中火力，使项目的知名度由省内逐渐扩散到其他地区。

C．推广内容（1）电视广告：通过《**电视台》以新闻报道的形式对本项目作全方位的宣传。重点突出“四星级”这个主题。（2）报纸广告：以软文的形式使信息覆盖到省内地区，首选《**都市报》。以“**县首个4星级酒店”为标题。（3）互联网：为本项目建立一个网站，推行网上定房等电子商务业务。而网站本身的宣传则可以通过在其他广告媒体进行广告宣传时以文字形式附带进去。2．中期广告推广计划（即奠基期间）A．推广目的：提升市场知名度，树立品牌形象，为全面拓展市场奠定基础。B．推广思路：以项目正式竣工为契机，以庆典活动为宣传的一个点，以其它媒体的宣传使信息达到全面的覆盖。C．推广内容：（1）奠基仪式：邀请地方政府部门重要人员进行项目竣工剪彩仪式，并邀请当地和省级电台参与报道。（2）报纸广告：分别在《**晚报》，《**都市报》上对项目当日的奠基仪式用软文形式进行说明。（3）户外广告：在进入**县内的高速公路既昆厦高速公路上设置一个大型广告牌。在**县各个旅游景点的路口设置相应的广告牌。3．后期广告推广计划A．推广目的：使信息全面达到目标客户，为项目的可持续发展提供良好的广告支持。B．推广思路：项目后期的广告宣传主要侧重于目标客户群，因此，在媒体的选择上，应以大多数目标客户群所经常能接触到的媒体为准。一方面要考虑本地的客户市场，另一方面要注重外来旅游者及经商者这个重要的客户群体。后期的广告推广计划可以根据公司的经营目标进行合理的规划，使企业的发展和品牌的建立得到良好的广告支持。C．推广内容概要（1）在对外宣传上，增强与本地政府及旅游产业的合作，达到相互促进，共赢共利的作用和目的。（2）赞助社会公益性，文化性活动，提高社会美誉度和品牌号召力。

（3）赞助出版一本崇义县旅游交通图。（4）制定广告计划，编制广告预算。

第五篇：四星级酒店服务指南

星级酒店服务指南

欢迎阁下光临！

尊敬的宾客：

怡心假日酒店热诚欢迎阁下的光临！

特奉上此服务指南，详列本酒店各项设施，以供参阅。我们殷切期望我们的服务和设施令阁下感到满意。谨祝阁下在本酒店逗留愉快，并期望您的再次光临！

怡心假日酒店

Welcome you here!

Distinguished guests: Yixin holiday hotels warm welcome you here!

This offer special services and guidance set out in detail the various

facilities of the hotel for reference.We very much hope that our

services and facilities to make you satisfied.I wish you a pleasant stay in this hotel and look forward to your coming

again!Yixin holiday hotels hotel

宾客须知

防火措施

敬请各尊贵的宾客留意下列各项防火守则：

1、请勿在床上吸烟。

2、请勿将衣物置于灯罩上。

3、请勿将燃烧的烟蒂倒在垃圾桶内。

4、请勿让小童玩弄火种，以免导致火警。

5、客房内除电须刨、手机充电器、风筒、手提电脑等，请勿使用其它大功率电器，如不需使用时请将插头拔出。

6、本酒店供应之电源为220伏特，错误使用电压将容易引起电源中断或火警。

7、请于睡前或外出前将电视关掉。

8、请详细阅读有关走火示意图，该图表贴于房门后。

9、若有任何可疑的燃烧气味或有烟冒出，请立即拔打“222、333、888”通知服务总台。本酒店恳请各位宾客衷诚合作，务使怡心假日酒店成为一间安全、舒适的酒店。

敬请注意：为保障各宾客安全，任何人仕如在酒店范围内引燃任何属于酒店或私人物品，继而触发酒店火警者，将要按价值赔偿酒店之损失。

Information guests Fire prevention measures Please pay attention to all the distinguished guests the following fire safety regulations: 1, Do not smoke in bed.2, Do not place clothing on the shade.3, Do not burning cigarette butt fell to the dustbin.4 Do not allow children playing with fire, so as not to cause a fire.5, in addition to the rooms an electric shaver, cell phone charger, hairdryer, laptop computers, and so on, do not use other high-power appliances, such as the need to use when you pull the plug.6, the hotel's power supply to 220 volts, the use of the wrong voltage will cause a fire or power failure.7, at bedtime or before going to turn off the TV.8, please read in detail about the fire diagram, the chart affixed to the door post.9, if any suspicious burning smell or smoke cigarettes, immediately dial “222,333,888” to inform the General Service Desk.Hotel guests urge Members of this co-operation to ensure that the Yixin holiday hotel into a safe, comfortable hotel.Please note: In order to guarantee

the safety of guests that any such hotel in the scope of any fire or personal effects belonging to the hotel, the hotel and then trigger a fire, according to the value of compensation for the loss of the hotel.紧急火警指示

为提高各宾客安全警觉，本酒店提供以下建议

准备工作

1、留意酒店内所有安全设施。

2、确定阁下房间附近之走火通道、警钟、灭火器材的位置。

3、任何时刻都应知道房间锁匙放置在何处。

行动

1、如阁下发现火警发生，应即时通知服务总台，内线“222、333、888”。

2、如阁下房间外的走廊发生火警，应先触摸金属门锁以检查火警情况，若门锁烫手，切勿开启房门。

3、如阁下离开房间，应带同您的房间锁匙走到就近之走火通道，尽量低身行走，并远离浓烟。

4、一般走火通道都是接通梯级的，当走往通道时，切记要关门，然后使用楼梯离开酒店，假若当时环境不允许，应立即判断跑往天台或退回房间。

求生

1、若阁下回到房间应立即关掉空调、其余电器等。尽量弄湿床单、毛巾等，然后填塞门缝及喷烟孔道，在清楚知道房外空气清新后才打开窗门。

2、通知酒店前台接待处，您的房间号码及您仍然在房间内，若房内有浓烟，便尽量靠低，用湿布盖着口鼻，如房门及通道发热，建议使用房内如开水壶等可盛水用具，到洗手间处盛冷水泼在门上面。

The fire emergency instructions In order to enhance the security alert guests, the hotel offers the following recommendations Preparations 1, pay attention to the safety of all hotel facilities.2, to determine your room in the vicinity of the fire escapes, alarms, fire-fighting equipment.3, at any time should know where to place the room key.Action 1, as found in case of fire you should immediately notify the service units inside, “222,333,888.” 2, with your room corridor outside the fire broke out, should touch the metal door to check the fire, if a hot door, do not open the door.3, if you leave the room, you should bring along a room key walked near the fire escape, as far as possible who are running low and away from the smoke.4, the general means of escape are connected to the steps, when to take the channel, remember to close down, and then use the stairs to leave the hotel, if the environment does not allow, the judge should immediately run to the roof or returned to the room.Survival 1, if you return to the room immediately turn off air conditioners, electrical appliances, such as the rest.As far as possible wet sheets, towels, etc., and then door and the smoke filling holes, well aware of the fresh air outside the room after the windows open.2, to inform the hotel front reception desk, your room number and you are still in the room, the room if there is smoke, then as far as possible by the low nose and mouth covered with a wet cloth, such as door access and fever, such as the proposed use of the room Kettle of water appliances such as, to the toilet Department poured cold water on the door Sheng above.宾客须知

1、登记住宿时，请出示身份说明文件，如身份证、护照、回乡证、或其它证件。

2、请留意及遵照酒店内之规则。

3、本酒店不接待未经办理入住的宾客留宿。

4、绝对禁止携带易燃性、易爆性、含毒性或辐射性等物品进入酒店范围，严禁在房内生火煮食和自接电源电线。

5、各类武器枪械均需登记及申报，然后由宾客交本地公安局或酒店保安部妥善为存放保管。

6、贵重物品必须交前台收银处客用保险箱存放，客房内客人物品如有遗失，酒店概不负责。

7、酒店内严禁吸毒、聚赌、嫖宿等违法犯罪活动。

Guests Information 1, the registration accommodation, please note proof of identity documents such as identity cards, passports, a Home Visit Permit, or other documents.2, please take note of, and compliance with the rules of the hotel.3, the hotel does not receive the check without a live-in guests.4, the absolute prohibition of carrying flammable, explosive and toxic or radioactive materials into the hotel, such as the scope of prohibited cooking fire in a room and since then the power wires.5, various types of weapons, firearms must be registered and declared, and then by the guests to pay the local Public Security Bureau or the hotel security and properly stored in the custody of the Department.6, valuables Cashier Department must pay passenger safe storage, in-room guest items lost, the hotel takes no responsibility.7, the hotel is strictly prohibited drugs, gambling, prostitution and other illegal criminal activities.各项服务

Various services

有关商务服务

位于大堂前台处，为阁下提供图文传真、电脑上网、复印、打字及国际直拨长途电话等.详情请咨询酒店接待内线“222、333、888”酒店传真号码：*******

Related business services Office is located at the lobby front desk, to provide you with fax, computer access, photocopying, typing and international direct-dial long-distance telephone.More information, please contact the hotel reception insider “222,333,888” hotel fax number :0750-2739188

退房时间

退房时间为中午十二时正，如有需要延迟到下午六时前退房，酒店则加收半日房租，若在下午六时后退房则作为全日计算，有关延迟退房事宜，请拨打内线：“888”与接待处联系。

Check-out time Check-out time is 12 o'clock now, and if necessary postponed until 6:00 p.m.before the check-out, the hotel will charge rent for half a day, if after 18 o'clock check-out is calculated as the whole day, the late check-out, please call ext : “888” and the reception office.保险箱服务

保管箱的每个箱子有两把钥匙，一把由收银员负责保管，另一把由客人亲自保管，只有这两把钥匙同时使用，才能打开和锁上保险箱。

前台收银处免费为阁下提供贵重物品保管服务，详情查询电话：“222、333、888”。

Safe service Safe-deposit boxes in each box there are two keys, one by the cashier responsible for the custody of another person into custody by the guests, only the keys used to open and lock the safe.Cashier Department provided free of charge for your valuables safe deposit services, the details of inquiries, please call: “222,333,888.” 防止干扰服务

当阁下需要清静时，可将门后的“请勿打扰牌”挂于房门门把上，并通知接待员不要将电话接入房内。To prevent interference with service When you need quiet when the door after the “Do Not Disturb card” hanging on the door to door, and to inform the receptionist not to telephone access to the room.客房锁匙

为保障阁下财物的安全，在离开房间时，请阁下将客房匙卡交大堂接待处。退房时，将匙卡退还大堂收银。如阁下不慎遗失匙卡，请到大堂接待处重新办理领取手续，并补交50元匙卡工本费。

Room keys In order to protect the safety of your property, leaving the room, your room key card to the General Assembly hall reception.Check-out, the key will be returned to the lobby card cash register.If you accidentally lost key card, go to the reception hall to receive re-registration procedures and pay 50 yuan fee for card key.客房预定

阁下如需订房或延长居留时间，欢迎联络接待处，内线“888”。

Reservation For reservations or extend your stay, please contact the reception area inside the “888.”

迷您吧

客房部配备有饮品及相关小食，房内放置酒水单价格表,敬请参阅。如需加配请致电内线“888”前台接待处。

Let your fans Rooms are equipped with the Department of beverages and snacks, drinks, single room to place price list, please refer to.For more information, please call ext increase with the “888” front desk reception.宾客须知

1、登记住宿时，请出示身份说明文件，如身份证、护照、回乡证、或其它证件。

2、请留意及遵照酒店内之规则。

3、本酒店不接待未经办理入住的宾客留宿。

4、绝对禁止携带易燃性、易爆性、含毒性或辐射性等物品进入酒店范围，严禁在房内生火煮食和自接电源电线。

5、各类武器枪械均需登记及申报，然后由宾客交本地公安局或酒店保安部妥善为存放保管。

6、贵重物品必须交前台收银处客用保险箱存放，客房内客人物品如有遗失，酒店概不负责。

7、酒店内严禁吸毒、聚赌、嫖宿等违法犯罪活动。

Guests Information 1, the registration accommodation, please note proof of identity documents such as identity cards, passports, a Home Visit Permit, or other documents.2, please take note of, and compliance with the rules of the hotel.3, the hotel does not receive the check without a live-in guests.4, the absolute prohibition of carrying flammable, explosive and toxic or radioactive materials into the hotel, such as the scope of prohibited cooking fire in a room and since then the power wires.5, various types of weapons, firearms must be registered and declared, and then by the guests to pay the local Public Security Bureau or the hotel security and properly stored in the custody of the Department.6, valuables Cashier Department must pay passenger safe storage, in-room guest items lost, the hotel takes no responsibility.7, the hotel is strictly prohibited drugs, gambling, prostitution and other illegal criminal activities.各项服务

Various services

有关商务服务

位于大堂前台处，为阁下提供图文传真、电脑上网、复印、打字及国际直拨长途电话等.详情请咨询酒店接待内线“222、333、888”酒店传真号码：*******

Related business services Office is located at the lobby front desk, to provide you with fax, computer access, photocopying, typing and international direct-dial long-distance telephone.More information, please contact the hotel reception insider “222,333,888” hotel fax number :0750-2739188

退房时间

退房时间为中午十二时正，如有需要延迟到下午六时前退房，酒店则加收半日房租，若在下午六时后退房则作为全日计算，有关延迟退房事宜，请拨打内线：“888”与接待处联系。

Check-out time Check-out time is 12 o'clock now, and if necessary postponed until 6:00 p.m.before the check-out, the hotel will charge rent for half a day, if after 18 o'clock check-out is calculated as the whole day, the late check-out, please call ext : “888” and the reception office.保险箱服务

保管箱的每个箱子有两把钥匙，一把由收银员负责保管，另一把由客人亲自保管，只有这两把钥匙同时使用，才能打开和锁上保险箱。

前台收银处免费为阁下提供贵重物品保管服务，详情查询电话：“222、333、888”。

Safe service Safe-deposit boxes in each box there are two keys, one by the cashier responsible for the custody of another person into custody by the guests, only the keys used to open and lock the safe.Cashier Department

provided free of charge for your valuables safe deposit services, the details of inquiries, please call: “222,333,888.” 防止干扰服务

当阁下需要清静时，可将门后的“请勿打扰牌”挂于房门门把上，并通知接待员不要将电话接入房内。To prevent interference with service When you need quiet when the door after the “Do Not Disturb card” hanging on the door to door, and to inform the receptionist not to telephone access to the room.客房锁匙

为保障阁下财物的安全，在离开房间时，请阁下将客房匙卡交大堂接待处。退房时，将匙卡退还大堂收银。如阁下不慎遗失匙卡，请到大堂接待处重新办理领取手续，并补交50元匙卡工本费。

Room keys In order to protect the safety of your property, leaving the room, your room key card to the General Assembly hall reception.Check-out, the key will be returned to the lobby card cash register.If you accidentally lost key card, go to the reception hall to receive re-registration procedures and pay 50 yuan fee for card key.客房预定

阁下如需订房或延长居留时间，欢迎联络接待处，内线“888”。

Reservation For reservations or extend your stay, please contact the reception area inside the “888.”

迷您吧

客房部配备有饮品及相关小食，房内放置酒水单价格表,敬请参阅。如需加配请致电内线“888”前台接待处。

Let your fans Rooms are equipped with the Department of beverages and snacks, drinks, single room to place price list, please refer to.For more information, please call ext increase with the “888” front desk reception.